Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a poker site we cover? Here's how to reach us and what happens once you do.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send us a note at [email protected].

A short summary of what your message is about helps us route it to the right person faster — whether that's a factual query, a correction, or something else entirely.

What We Can Help With

• Site accuracy — If a welcome bonus figure, deposit method, or editorial rating on one of our pages looks out of date, tell us. We fact-check regularly, but operator terms change, and we would rather correct it quickly than leave stale information live.
• Questions about our rankings — If you want to understand why one offshore poker site scored higher than another, or how we weigh factors like traffic, rake, or payout speed, ask us directly.
• Content suggestions — If there's a poker site, payment method, or comparison you think we should be covering, let us know what you'd find useful.
• Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We will point you toward appropriate support, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time.

Why We Disclose Our Commercial Relationships

Some of the offshore poker sites reviewed on this site, including those in our rankings tables, may pay us a commission if you sign up through a link on this site. That relationship never decides how a site is scored or ranked — our editorial assessments are based on the same criteria for every operator, whether or not they compensate us. If you have questions about how a particular listing is funded, ask and we will answer plainly.

What Happens After You Send a Message

A real person on our team reads and responds to every email — we don't rely on automated replies to close out enquiries. Our usual response window is two working days, though it can run a little longer if we're mid-review on something and need to check details before answering. If your message needs input from someone else on the team, we'll tell you rather than leave you waiting without an update.

Before You Write In, a Few Things Worth Knowing

If your question is about a specific bonus or promotion, check the operator's own terms page first — playthrough requirements, time limits, and eligibility rules sit with the poker site itself, not with us, and can change without much notice. If you're looking for a broader comparison of options rather than a single fact-check, our rankings and mini-reviews on the main pages of this site cover game variety, traffic, rakeback, and payment methods across the operators we track.

This site is intended for adults of legal gambling age only — 21 in most regulated states, 18 in a handful of others. If you are contacting us about content you believe inappropriately reaches a younger audience, please flag it; we take that seriously and will look into it directly.

We also maintain coverage of markets outside real-money poker where relevant, including our page on trusted non-GamStop casinos in the UK, if that's closer to what you were actually looking for.

Keeping Our Content Honest

Reader feedback is one of the main ways we catch things we've missed — an operator that quietly changed its bonus terms, a payment method that no longer works, a licence detail that needs updating. If something we've published affected a decision you made, good or bad, we'd genuinely like to hear about it. Thanks for taking the time to get in touch.